Frequently Asked Questions

Shipping & Delivery

Do you ship internationally?
At this time, we only ship within the United States.

For further details, please refer to our shipping policy or get in touch with us directly.

When will my order be dispatched?
Orders are generally processed and shipped within 72 hours after we receive your purchase.

How long does delivery take once shipped?
Most orders arrive within 7–10 business days (Monday to Friday) during normal periods. Please note that customized products may take a little longer.

Do you charge for shipping?
No—shipping is free on all orders, with no minimum purchase required.

Returns & Exchanges

What is your return policy?
We provide an easy return process for most products. If you’re not fully satisfied, please check our return guidelines for details.

Can I return or exchange an item?
Yes, exchanges are accepted under the same conditions as returns:

The item must be purchased from our official store
The product must be unused
It should be in its original packaging with all tags included
A request for return or exchange must be made within 30 days of delivery

To initiate a return or exchange, simply use our Contact Form. Our support team will get back to you promptly.

Payment & Security

What payment methods do you accept?
We currently accept:

Credit & Debit Cards (Visa, Mastercard, American Express)
Shop Pay
Google Pay
UnionPay
Discover
Klarna

Is it safe to pay through your website?
Yes. All transactions are processed through trusted and secure payment gateways, ensuring your financial information is protected.

Will my personal details remain secure?
Absolutely. We maintain strict privacy and data protection standards to keep your information safe.

Account & Ordering

Do I need to create an account to place an order?
No, you can check out as a guest if you prefer.

Having trouble placing an order?
If you encounter any issues, please reach out to us at contact@fazmart.com for assistance.

Have More Questions?

DBA: Fazmart

Contact Form: See Here

Address: 6370 Piper Glen Rd, Apt 124, McKinney Texas 75070, United States

Email: contact@fazmart.com

Phone: +1 469-555-0174

Customer Support Hours:
Monday to Friday - 9 AM to 6 PM CST

We aim to answer all emails within 24 hours.